Mix & Match Pricing Guide

Audience: Managers Difficulty: Intermediate Estimated Time: 20 minutes

Overview

Mix & Match pricing is a powerful feature that allows dispensaries to offer bulk discounts on flower products. Customers can combine different strains within the same grade tier to reach quantity thresholds for better pricing, increasing average order value and customer satisfaction.

Revenue Boost: Mix & Match pricing typically increases average order value by 25-40% and encourages customers to try new strains.

How Mix & Match Works

Basic Concept

Product Combination

  • Customers select multiple flower products
  • Products in same grade combine for bulk pricing
  • Automatic discount applied at quantity thresholds
  • Mix different strains, same quality grade

Automatic Discounting

  • System calculates best possible pricing
  • Compares individual vs. bulk pricing
  • Always gives customer the better deal
  • Transparent pricing display

Grade-Based Pricing

  • Products grouped by quality grade (AAA, AA, A)
  • Each grade has own pricing structure
  • Quantity thresholds per grade
  • Flexible pricing rules

Example Scenario

Customer Selection

Customer wants:

  • 3.5g Blue Dream (Grade AA) - $35 individual
  • 3.5g Gorilla Glue (Grade AA) - $35 individual

Total Individual Price: $70

Mix & Match Applied

System calculates:

  • Combined weight: 7g (Quarter)
  • Grade AA quarter price: $60
  • Customer saves $10!

Final Price: $60 (7g at quarter pricing)

System Configuration

Enable Mix & Match

1

Access Mix & Match Settings

Navigate to Settings → POS Settings → Mix & Match Pricing

2

Enable the Feature

  • Toggle "Enable Mix & Match Pricing" to ON
  • Configure display preferences
  • Set calculation methods
  • Save settings

Configure Grade Tiers

Create Pricing Rules

1

Add New Grade Rule

Go to Settings → POS Settings → Grade Pricing Rules → Add Rule

2

Define Grade Properties

  • Grade Name: AAA, AA, A, Budget, etc.
  • Enable Status: Toggle active/inactive
  • Description: Premium, Standard, Value
  • Color Code: Visual identification
3

Set Quantity Tiers

Configure pricing breaks for different quantities:

Quantity Weight Common Name Example Price
1-3.4g Individual Eighth or less $10/g
3.5-6.9g Eighth 3.5g standard $9/g
7-13.9g Quarter Quarter ounce $8.50/g
14-27.9g Half Half ounce $8/g
28g+ Ounce Full ounce $7.50/g

Example Grade Configurations

Grade AAA (Premium)

Top-shelf cannabis

  • 1g: $15
  • 3.5g: $45 ($12.86/g)
  • 7g: $80 ($11.43/g)
  • 14g: $140 ($10/g)
  • 28g: $250 ($8.93/g)

Grade AA (Standard)

Quality mid-shelf

  • 1g: $12
  • 3.5g: $35 ($10/g)
  • 7g: $60 ($8.57/g)
  • 14g: $100 ($7.14/g)
  • 28g: $180 ($6.43/g)

Grade A (Value)

Budget-friendly options

  • 1g: $8
  • 3.5g: $25 ($7.14/g)
  • 7g: $45 ($6.43/g)
  • 14g: $75 ($5.36/g)
  • 28g: $130 ($4.64/g)

Daily Operations

Processing Mix & Match Orders

1

Add Products to Cart

  • Add flower products to cart as normal
  • System automatically detects eligible products
  • Groups products by grade tier
  • Calculates running totals per grade
2

View Pricing Breakdown

  • System shows individual vs. bulk pricing
  • Highlights savings from mix & match
  • Displays next discount threshold
  • Updates prices in real-time
3

Customer Education

  • Explain savings opportunities
  • Suggest additional products to reach next tier
  • Show price per gram calculations
  • Highlight best value options

Upselling Opportunities

Effective Upselling Strategies

"You're only $X away from the next discount tier!"

  • Customer has 5g, show savings at 7g (quarter pricing)
  • Customer has 12g, encourage to 14g (half ounce pricing)
  • Suggest complementary strains in same grade
  • Offer small quantities to reach thresholds

Voice Assistant Integration

Voice Commands for Mix & Match

Example Voice Interactions:

  • "Show me the best quarter mix from AA grade"
  • "What's the next discount tier for this order?"
  • "Add enough Grade AAA to get bulk pricing"
  • "Compare pricing for different grades"

Advanced Configuration

Custom Pricing Rules

Time-Based Pricing

  • Happy Hour: Extra discounts during slow periods
  • Daily Specials: Enhanced mix & match on specific days
  • Holiday Pricing: Special rates for holidays
  • Closing Time: Aggressive discounts before close

Customer-Specific Rules

  • VIP Pricing: Better rates for loyal customers
  • Medical Discounts: Enhanced pricing for patients
  • Volume Buyers: Special rates for bulk purchasers
  • First-Time Customers: Introductory pricing

Product-Specific Rules

  • Strain-Specific: Special pricing for featured strains
  • Seasonal Products: Harvest specials and limited editions
  • Moving Inventory: Aggressive pricing for aging stock
  • New Products: Introductory pricing for new strains

Pricing Strategy Examples

Strategy Configuration Business Goal
Aggressive Bulk Pricing Large discounts at higher quantities Move inventory quickly, attract bulk buyers
Gentle Encouragement Small incremental discounts Increase basket size without hurting margins
Premium Focus Better discounts on high-grade products Drive customers to premium products
Volume Clearing Steep discounts on overstocked items Clear slow-moving inventory

Analytics & Reporting

Mix & Match Performance Metrics

Sales Impact

  • Average Order Value: Before vs. after mix & match
  • Units per Transaction: Quantity increases
  • Grade Distribution: Customer preferences by tier
  • Discount Utilization: Which tiers are most popular

Revenue Analysis

  • Total Revenue: Overall sales impact
  • Margin Analysis: Profitability by grade
  • Discount Cost: Revenue given up for volume
  • Customer Value: Lifetime value impact

Optimization Recommendations

Data-Driven Adjustments

  • Popular Tiers: Adjust pricing for commonly reached quantities
  • Grade Performance: Promote under-performing grades
  • Threshold Analysis: Optimize discount breakpoints
  • Seasonal Trends: Adjust for seasonal buying patterns
  • Competitive Pricing: Monitor market rates and adjust accordingly

Troubleshooting

Common Issues

Pricing Not Calculating Correctly

  • Verify products are assigned to correct grades
  • Check that mix & match is enabled
  • Ensure pricing tiers are configured properly
  • Verify quantity thresholds are correct

Customers Not Getting Discounts

  • Check if products are in same grade tier
  • Verify minimum quantities are met
  • Ensure mix & match is active for those products
  • Check for conflicting pricing rules

Display Issues

  • Refresh cart to recalculate pricing
  • Check display settings in configuration
  • Verify customer display sync is working
  • Clear browser cache if needed

Best Practices

Implementation Tips

Staff Training

  • Educate staff on all pricing tiers and savings
  • Practice upselling techniques with mix & match
  • Know products well enough to suggest complementary strains
  • Use voice assistant to quickly calculate best pricing

Customer Communication

  • Clear signage explaining mix & match benefits
  • Train staff to proactively mention savings opportunities
  • Use customer display to show real-time pricing
  • Educate customers on grade differences and value

Related Guides

Voice Assistant

Use voice commands for quick mix & match calculations

Inventory Management

Manage product grades and pricing in inventory system

Customer Display

Show mix & match savings on customer-facing displays