Privacy Policy

Last updated: March 7, 2026

1. Introduction

TrafficPOS ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our point of sale platform and related services.

2. Information We Collect

Information You Provide

  • Account information: name, email address, business name, phone number.
  • Payment information: billing address and payment method details (processed and stored by our payment processor, not stored on our servers).
  • Business data: products, inventory, sales transactions, customer records, and other data you enter into the platform.
  • Communications: emails, support tickets, and messages you send to us.

Information Collected Automatically

  • Device and browser information: IP address, browser type, operating system.
  • Usage data: pages visited, features used, timestamps, and general interaction patterns.
  • Cookies and similar technologies for session management and analytics.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service.
  • Process transactions and manage your subscription.
  • Send service-related communications (account updates, security alerts, billing notices).
  • Respond to support requests and inquiries.
  • Monitor and analyze usage to improve performance and user experience.
  • Detect, prevent, and address technical issues and security threats.
  • Comply with legal obligations.

4. Data Sharing

We do not sell, rent, or trade your personal information. We may share information with:

  • Service providers: Third-party companies that help us operate the Service (hosting, payment processing, email delivery). These providers only access data necessary to perform their functions.
  • Legal requirements: When required by law, subpoena, or court order, or to protect the rights and safety of TrafficPOS, our users, or the public.
  • Business transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

5. Data Security

We take reasonable measures to protect your information, including:

  • Encryption of data in transit (TLS/SSL) and at rest.
  • Secure database infrastructure with automated backups.
  • Role-based access controls and audit logging.
  • Regular security assessments and updates.

No method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. If you close your account, we will retain your data for 30 days to allow for reactivation, after which it will be permanently deleted. Some data may be retained longer if required by law or for legitimate business purposes (e.g., billing records).

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your personal information.
  • Export your data in a portable format.
  • Withdraw consent for optional data processing.
  • Lodge a complaint with a data protection authority.

To exercise any of these rights, contact us at info@trafficpos.com.

8. Cookies

We use essential cookies for session management and authentication. We may also use analytics cookies to understand how the Service is used. You can control cookie preferences through your browser settings. Disabling essential cookies may affect the functionality of the Service.

9. Third-Party Services

The Service may integrate with third-party platforms (payment processors, e-commerce platforms, etc.). These services have their own privacy policies. We encourage you to review their policies before connecting them to TrafficPOS.

10. Children's Privacy

TrafficPOS is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will delete it.

11. International Data

TrafficPOS is based in Canada. If you access the Service from outside Canada, your information may be transferred to, stored, and processed in Canada. By using the Service, you consent to this transfer. Canada has been recognized by the European Commission as providing adequate data protection.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or in-app notification. The "Last updated" date at the top of this page indicates when the policy was last revised.

13. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

info@trafficpos.com